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Frequently Asked Questions
1. Are you a manufacturer or a trading company?
We operate both as a manufacturer with our own dedicated factory and maintain long-term relationships with several specialized factories to ensure diverse production capabilities.
2. What is your minimum order quantity (MOQ)?
Our MOQ is 1 unit or 1 complete set. We welcome sample orders so you can personally test and verify the quality of our machinery.
3. Do you accept OEM & ODM customization?
Yes, both are acceptable. With a specialized R&D team experienced in material research and structural design, we can handle specific requirements and design drawings.
4. What is the typical delivery time?
Generally, it takes about 15-25 days. If the specific model is in stock, delivery can be arranged within 5-10 days.
5. Can I visit your factory before placing an order?
Absolutely. We welcome visits to our production facilities. Please contact us in advance to schedule a time and receive detailed location information.
6. How is the product packaged for international transport?
Our products are professionally secured for sea transportation to ensure they arrive at your destination in optimal condition.