Q1: Are you a factory or a trading company?
A: We are a factory located in China, specializing in high-quality hardware and railing systems.
Q2: What is the standard delivery time?
A: Normally, it takes 30 days after receiving the deposit and confirming all details. This varies based on order quantity and requirements.
Q3: Can you manufacture customized products?
A: Yes, we can produce items according to your specific requirements, detailed drafts, or provided samples.
Q4: How long does it take for a sample order?
A: Sample orders can typically be finished within 7-10 days, or faster if stock is available.
Q5: What are your shipping terms?
A: Samples are shipped via express (UPS, FedEx, DHL), while large bulk orders are shipped by sea.
Q6: What professional services do you offer?
A: With over 10 years of exporting experience, we provide professional technical support and sales service to assist with product installation and usage.
Hoopla Toys
