Q: Are you a manufacturer?
A: Yes, we have our own factory with over 23 years of production experience in the toy industry.
Q: Can I customize products with my own logo?
A: Absolutely. You simply need to provide the design file in AI, PSD, PDF, or PSP format to proceed with custom logo printing.
Q: What is the MOQ for customized designs?
A: For custom packaging, labels, or colors, the MOQ normally ranges between 1,000 to 2,000 pieces depending on the specific product.
Q: Do you test samples before shipping?
A: Yes, we perform thorough sample testing before shipping to ensure all goods meet your satisfaction and quality standards.
Q: What are your accepted payment methods?
A: We accept Bank Transfer (T/T), L/C, Western Union, and Alipay for your convenience.
Q: How long does delivery take?
A: Generally, air shipping takes about 7 days, while sea freight takes between 25 to 40 days depending on the destination.
Hoopla Toys
